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32% of October calls to 112 were not emergencies, service says

Operators handled 180,944 calls, and high blood pressure was the most common reason for seeking help.

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Anonymous operators handle calls at consoles in the 112 centre.
Anonymous operators handle calls at consoles in the 112 centre.AI-generated image · Moldova Comunică

In brief

  • The 112 Service recorded 15,875 calls about high blood pressure in October 2026.
  • In October 2026, the 112 Service received 8,492 calls concerning sick children.
  • During the busiest periods in October 2026, 112 Service operators handled up to 437 calls in an hour.

Almost one-third of the 180,944 calls processed by the 112 Service in October 2026 were non-emergency calls. The institution’s data, published by the MOLDPRES State News Agency on November 7, 2026, came with an appeal to use the emergency number responsibly.

What were the most common reasons for calling?

High blood pressure was the most common reason for calls to the 112 Service in October, with 15,875 requests. This was followed by calls concerning a person’s life and health, with 11,410 calls, and health problems without a confirmed diagnosis, with 10,076 calls.

The 112 Service data also include calls about pain, sick children, transport-related events and property incidents. The number of calls in these and other reported categories was:

  • Abdominal or back pain: 9,833 calls.

  • Transport-related events: 8,729 calls.

  • Sick children: 8,492 calls.

  • Chest pain: 5,304 calls.

  • Property incidents: 3,921 calls.

  • Falls and other accidents: 3,476 calls.

  • Breathing difficulties: 2,405 calls.

How busy were the emergency lines?

112 Service operators received and processed a total of 180,944 calls in October. During the busiest periods, the volume reached 437 calls in a single hour.

The highest number of calls handled by a single operator over the course of the month was 3,529. Separately, the institution noted that non-emergency requests accounted for 32% of the total.

What does the 112 Service recommend to citizens?

The 112 Service urges citizens to use the single emergency number responsibly. The institution says the telephone lines must remain available for people in situations that threaten their lives, health or safety.

Sources

  1. MOLDPRES — Agenția Informațională de Stat — Serviciul 112 a recepționat peste 180.000 de apeluri în octombrie. Care au fost cele mai frecvente solicitări

Written with AI assistance from the official sources above and checked by the editors.

What we checked (16 claims and their sources)

Every figure, date and name in the article, with the official source it comes from (in Romanian). The check against sources is automatic, before editor approval.

  1. 112 este numărul unic de urgență. — MOLDPRES — Agenția Informațională de Stat
  2. Datele pentru luna octombrie au fost publicate de MOLDPRES pe 7 noiembrie 2026. — MOLDPRES — Agenția Informațională de Stat
  3. Serviciul 112 a preluat și procesat 180.944 de apeluri în octombrie 2026. — MOLDPRES — Agenția Informațională de Stat
  4. Apelurile non-urgente au reprezentat 32% din totalul solicitărilor. — MOLDPRES — Agenția Informațională de Stat
  5. Hipertensiunea arterială a fost motivul a 15.875 de apeluri, cea mai frecventă categorie raportată. — MOLDPRES — Agenția Informațională de Stat
  6. Categoria referitoare la viața și sănătatea persoanei a însumat 11.410 solicitări. — MOLDPRES — Agenția Informațională de Stat
  7. Problemele de sănătate fără diagnostic confirmat au generat 10.076 de apeluri. — MOLDPRES — Agenția Informațională de Stat
  8. Durerile abdominale sau de spate au generat 9.833 de solicitări. — MOLDPRES — Agenția Informațională de Stat
  9. Evenimentele din domeniul transporturilor au generat 8.729 de apeluri. — MOLDPRES — Agenția Informațională de Stat
  10. Pentru copii bolnavi au fost înregistrate 8.492 de apeluri. — MOLDPRES — Agenția Informațională de Stat
  11. Durerile toracice au generat 5.304 apeluri. — MOLDPRES — Agenția Informațională de Stat
  12. Incidentele patrimoniale au însumat 3.921 de apeluri. — MOLDPRES — Agenția Informațională de Stat
  13. Căderile și alte accidente au generat 3.476 de apeluri. — MOLDPRES — Agenția Informațională de Stat
  14. Dificultățile de respirație au generat 2.405 apeluri. — MOLDPRES — Agenția Informațională de Stat
  15. În cele mai aglomerate intervale au fost preluate până la 437 de apeluri într-o oră. — MOLDPRES — Agenția Informațională de Stat
  16. Numărul maxim de solicitări gestionate de un singur operator în octombrie a fost de 3.529. — MOLDPRES — Agenția Informațională de Stat
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